B2B (Wholesalers, Stores, Restaurants)

Simply register your company on our website by completing the B2B form. Once validated, you'll have access to wholesale prices, special conditions, and personalized support.

Yes. We offer preferential rates for distributors, stores, and HORECA channels, tailored to purchase volume and frequency.

The minimum order quantity depends on the product category, but generally starts at $150,000 net. For specific terms, please contact us directly.

You can write to us using the B2B contact form or send an email to our sales team with the products and quantities you need.

We accept bank transfers, credit/debit cards, and payments through secure systems like WebPay. In some cases, we also offer credit terms subject to prior evaluation.

Yes, we ship throughout Chile through logistics operators. For international shipments, we work on a case-by-case basis depending on the country and volume requested.

In the Metropolitan Region, orders are delivered within 24 to 72 business hours. For other regions, the delivery time varies between 3 and 7 business days depending on the destination.

Of course. We issue invoices in your company's name once the order is approved. Make sure you enter your tax information correctly when registering.

Yes. We offer tiered discounts based on purchase volume and frequency. We also offer exclusive promotions for repeat customers.

You can request samples from our sales team. We evaluate each case based on the product type, availability, and customer profile.

Yes. We offer the option of generating scheduled orders with periodic deliveries. This ensures availability and optimizes your supply logistics.

We feature brands imported directly from Europe, such as Tony's Chocolonely, Gran Cucina, Bornibus, Tiberino, Wanna Freak, and others. Some lines and formats are exclusively for wholesale sales.

Yes, we have an updated digital catalog that is sent to registered customers. You can also request a customized version based on your needs.

Yes. We offer graphic materials, digital content, fact sheets, and campaign support for strategic partners.

Returns are handled on a case-by-case basis, especially if there are shipping errors or damaged products. They must be reported within 48 hours of receipt.

Yes. You can arrange pickup directly from our warehouse in Paine, Metropolitan Region. Prior scheduling is required.

Use this text to answer questions in as much detail as possible for your customers.

Yes. Our products comply with international certifications and, in some cases, with seals such as organic, fair trade, or designation of origin.

Write to us using our B2B form or contact us by email. We'll evaluate your business proposal and coverage area to initiate a partnership.

Yes. We can evaluate the import or distribution of products upon request, provided there is a minimum volume and availability from the source.

B2C (End Customers)

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Simply create an account, select the products you want, and follow the steps in the shopping cart until you complete the payment.

You can pay with debit and credit cards, bank transfers, and WebPay. All payments are 100% secure.

Yes, we ship to all of Chile. Shipping costs are automatically calculated based on your commune and are displayed at checkout.

In the Metropolitan Region, shipments take between 1 and 3 business days. For other regions, it takes between 3 and 7 business days, depending on the destination.

Yes. We'll email you a tracking number as soon as your order ships.

You can select warehouse pickup in Paine at the time of purchase. You'll receive confirmation when it's ready for pickup.

Yes, but you must meet the minimum purchase requirement established for wholesalers. You can also contact us for a personalized quote.

Subscribe to our newsletter or follow us on social media to stay up-to-date on deals, new releases, and special promotions.

Yes. You can choose gift-wrapped products or request special packaging. We also offer gourmet gift-ready boxes.

Yes. We accept returns within 7 days of purchase, provided the product is unopened and in perfect condition.

Yes. Many of our products are certified organic, fair trade, or have designations of origin, depending on the brand.

We work with high-turnover products with long expiration dates, generally between 6 and 18 months depending on the type.

We'll soon be launching our subscription system so you can receive your favorite products month after month with exclusive benefits.

Yes. You can contact us via WhatsApp or email, and our team will help you according to your preferences and needs.

Visit our blog "Flavors of the World" or follow us on Instagram where we share recipes, pairings, and ideas for how to use them.

Yes. We're developing a points and rewards program to reward your frequent purchases.

Write to us at contacto@extravirgen.store or via WhatsApp. Our customer service team will respond within 24 business hours.

We work with gourmet stores, marketplaces, and supermarkets like Jumbo and Tottus. You can check out our "Where to find us" section.

Yes. You can write to us directly via WhatsApp or via direct message on Instagram or Facebook.

Explore our blog, "Brands" section, and social media, where we tell you the history, origin, and uses of each product.